Privacy Policy

Roof Line, LLC – Privacy Policy

Effective Date: January 19, 2026
Last Updated: January 19, 2026

This Privacy Policy explains how Roof Line, LLC (“Roof Line,” “we,” “us,” or “our”) collects, uses, and shares information when you visit rooflineco.com (the “Site”), request an estimate, schedule service, or otherwise interact with us.

1) Contact Us
Roof Line, LLC
535 South Main St., Springboro, Ohio 45066
(513) 822-2242
Jake@rooflineco.com

2) Information We Collect
A. Information you provide
We collect information you choose to share, including:

B. Information collected automatically (online tracking)
When you use the Site, we collect certain information automatically, such as:

C. Information from third parties
We may receive information from:

3) How We Use Information
We use information to:

4) CRM: JobNimbus
We use JobNimbus as our customer relationship management (CRM) system to manage leads, customer communications, job records, and related documents/photos. Information you submit through the Site or share with us may be stored and processed in JobNimbus to provide services and manage your project.

5) How We Share Information
We share information in the following situations:

A. Service providers

We share information with vendors who help us run our business and Site (for example: website hosting, form tools, CRM, analytics, customer support, and call tracking). They are permitted to use information only to provide services to us.

B. Advertising and measurement partners
We share certain identifiers and online activity data with advertising and measurement partners to:

This can include partners such as Google and Meta when you interact with the Site and our ads.

C. Legal, safety, and business transfers
We may share information to comply with the law, protect rights/safety, prevent fraud, enforce policies, or in connection with a business transaction (e.g., merger, acquisition, sale of assets).
We do not sell your personal information for money.

However, some privacy laws treat certain online advertising disclosures as “sharing” for targeted advertising (see Section 8).

6) Cookies, Analytics, and Pixels (Google Analytics + Meta Pixel)
We use cookies, pixels, and similar technologies to operate the Site, understand traffic, and measure marketing.

Google Analytics

We use Google Analytics to understand how visitors use the Site (e.g., pages visited, time on site, referrals). Google may collect and process data from the Site to provide these services.
Google also provides a disclosure page describing how it uses information from sites/apps that use its services.

Meta Pixel

We use the Meta Pixel (Facebook/Instagram) to measure ad performance, attribute conversions, and create audiences for advertising. Meta explains how it collects and uses information in its privacy materials.

Your cookie controls

You can limit cookies through your browser settings. Blocking some cookies may affect Site functionality.

7) Call Tracking
We use call tracking to understand which marketing sources drive phone calls, improve customer service, and measure campaign performance. Call tracking may capture details like the caller’s phone number, call time/date, referring source, and duration. If calls are recorded, we will provide any notice required by law.

8) Your Privacy Choices and Rights
A. Marketing emails

You can opt out of marketing emails by using the unsubscribe link (if provided) or by emailing Jake@rooflineco.com.

B. Text messages (SMS)

If you receive marketing texts from us, you can opt out at any time by replying STOP (or following the instructions in the message). Message and data rates may apply.

C. Targeted advertising opt-out (Do Not Sell/Share)

Some states (including California) provide the right to opt out of “sale” or “sharing” of personal information for targeted advertising. California also recognizes user-enabled signals like the Global Privacy Control (GPC) as a valid opt-out request in certain cases.

To opt out of targeted advertising/sharing:

D. Additional U.S. state privacy rights
Depending on where you live and applicable law, you may have rights to request:

To submit a request, email Jake@rooflineco.com with “Privacy Request” in the subject line. We may need to verify your identity.

9) Data Retention
We keep personal information as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business records, resolve disputes, and comply with legal obligations.

10) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online system is completely secure.

11) Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Roof Line Privacy Policy:
https://rooflineco.com/privacy-policy

Roof Line Terms & Conditions:
https://rooflineco.com/terms

How Google uses information from sites/apps that use Google services:
https://policies.google.com/technologies/partner-sites

Google Analytics opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout

Meta Privacy Policy:
https://www.facebook.com/privacy/policy/

California AG: Global Privacy Control (GPC) guidance:
https://oag.ca.gov/privacy/ccpa/gpc

JobNimbus Privacy Policy:
https://www.jobnimbus.com/privacy-policy

Privacy Policy

Identifiers & contact details: name, email, phone number

Property & project details: service address, project type, notes about damage/leaks, preferred timing, and any information you include in forms/messages

Photos/files: images of your roof/home and any documents you upload

Communication content: messages you send via forms, chat, email, or phone/text

B. Information collected automatically (online tracking) When you use the Site, we collect certain information automatically, such as:

Device & browser data: IP address, device type, browser type, operating system

Usage data: pages viewed, clicks, time spent, referring/exit pages, approximate location (based on IP)

Cookies and similar technologies: see Section 6

C. Information from third parties We may receive information from:

Advertising/analytics partners (for measurement and attribution)

Call tracking providers (for marketing attribution and quality assurance)

Public sources (e.g., reviews or comments you post publicly)

3) How We Use Information We use information to:

Respond to inquiries and provide estimates/quotes

Schedule inspections/appointments and communicate service updates

Provide customer support and maintain records of requests and jobs

Operate, protect, and improve the Site (security, troubleshooting, analytics)

Measure marketing performance and understand what brings customers to the Site

Send marketing communications where permitted (you can opt out)

Measure ad performance and conversions

Build audiences for remarketing (where enabled)

Improve marketing efficiency

Use a GPC-enabled browser where available, and/or

Email us at Jake@rooflineco.com with the subject line “Privacy Opt-Out Request”

D. Additional U.S. state privacy rights Depending on where you live and applicable law, you may have rights to request:

Access to the personal information we have about you

Correction of inaccurate information

Deletion of certain information

A copy of information (portability)

Opt out of targeted advertising (and certain profiling)

B. Information collected automatically (online tracking)
When you use the Site, we collect certain information automatically, such as:

C. Information from third parties
We may receive information from:

3) How We Use Information
We use information to:

D. Additional U.S. state privacy rights
Depending on where you live and applicable law, you may have rights to request: