We treat active leaks as high-priority emergencies. Our crews in Cincinnati, Dayton, and Columbus are on standby for rapid dispatch. In most cases, we can have a team on-site within hours of your call to assess the situation and install a tarp to stop the water intrusion immediately.

Safety is our top priority. While we can often install tarps during light rain, we cannot send crews onto a roof during active lightning, high winds (over 30mph), or hail. If conditions are too dangerous, we will arrive as soon as the severe weather breaks to secure your home.

We strongly advise against this. Ohio roofs can be steep and slippery, especially during a storm. Without proper safety harnesses and anchoring techniques, you risk serious injury. Additionally, an improperly secured tarp can blow off in the next gust of wind or trap moisture, causing mold. Let our insured professionals handle it safely.

Typically, homeowners pay for the emergency service at the time of completion, and your insurance company reimburses you as part of your larger claim. We accept all major credit cards to make this process easy during a stressful time.

Our professional-grade tarps are designed to last up to 90 days. They are UV-resistant and reinforced to withstand Ohio’s variable weather. However, a tarp is a temporary solution. We recommend scheduling permanent repairs as soon as your insurance adjuster has inspected the damage.

We use a non-destructive method whenever possible. We secure the tarp using furring strips (wood battens) wrapped in the tarp edges and nailed into the roof deck—typically in areas that are already damaged or will need to be replaced anyway. We do not simply "nail into the shingles" where it isn't necessary.

We guarantee our installation. If our tarp comes loose due to installation error, we will return to re-secure it at no cost to you. Please note that extreme weather events (like a second tornado or hurricane-force winds) may void this, but under normal storm conditions, our tarps stay put.

Yes, but it is more difficult. If your roof has an ice dam or heavy snow load causing a leak, we may need to remove the snow/ice before tarping. This is a labor-intensive process and may increase the cost, but it is essential to stop the leak.

Absolutely. Once the emergency has passed and your home is dry, we can transition from emergency service to full restoration. We can provide a comprehensive inspection and quote for the permanent repair or full roof replacement.